Learning Design Alliance
Embedded team reduces Agentic AI platform issues by 90% while enabling focused R&D efficiency
Client Overview
Learning Design Alliance (LDA) is a 501(c)(3) non-profit dedicated to equipping educators with tools to create personalized learning at scale. Their flagship platform, Lazuli, leverages AI to help learning designers iterate on educational experiences "in minutes, not days." When rapid development cycles began impacting platform reliability, LDA partnered with Cohesion Labs to implement production-grade engineering and operational processes while maintaining their innovative AI-driven approach.
The Challenge:
Rapid AI innovation was outpacing development processes, creating stability issues that affected user experience. The team faced approximately 500 reported active bugs, with new issues emerging daily.
The Solution
Support the LDA team with best-in-class QA, deployment processes, and front end development to immediately improve user experience.
To accomplish this, Cohesion Labs forward deployed a specialized team within LDA:
Fractional Project Manager for structured development cycles.
QA Specialist for comprehensive testing protocols.
Front-End Developer for AI-driven UX enhancement.
I have loved knowing that there was a team churning away at issues that were plaguing quality and causing us to spend a lot of time responding to early user's issues. The fact that every 2 weeks we had a cleaner and smoother user experience was definitely worth the investment!
David P. (CEO @ LDA)
Results after 4 Months
90%
reduction in active bugs
80%
reduction in new bugs reported by users
5+ CEO hours
saved weekly on bug triage and user issue management
Maintained
innovation velocity while achieving production stability
Cohesion Labs helped us to create a more disciplined structure, rather than reacting to every big fire. They freed us up to know that our bugs were being cleared and tested in a methodical way so that we could put other engineers on r&d and testing out new features.